Re-Paired Stars
Every review comes from a paid job.
Re-Paired Stars takes reviews only from paid, completed jobs. One review per job, ever, and every review is moderated before it counts.
Invoice-Gated Reviews
A review requires a paid, completed job on file. One review per job, ever. Every review is moderated before it counts.
Review trigger
Paid, completed job
Invoice check
Required before review
Reviews per job
One, ever
Moderation
Before the review counts
Invoice-gated capture with moderation
Verified Shop Vetting
Shops are verified through a multi-signal process: licensing, insurance, operational history, and initial performance data. System-verified, not self-reported.
Business license
State + local confirmed
Insurance coverage
Liability + workers' comp
Operational history
Complaint records checked
Performance baseline
Initial metrics defined
Pipeline-based verification with document validation
Computed Trust Profile
Coming with Wave 17. A computed trust profile scores each shop on seven signals, drawn from job records rather than star ratings. Not available today.
Signals 1–3
Verification, quote completeness, responsiveness
Signals 4–5
Outcome satisfaction, dispute rate
Signals 6–7
Warranty claims, repeat issues
Availability
Coming with Wave 17
Seven-signal profile, coming with Wave 17
Launch Region
Starting in the Bay Area.
The San Francisco Bay Area is where Re-Paired begins. Not because it's trendy — because it's the right market to prove that clear pricing and verified repair shops actually work.
Dense independent shop base
High concentration of independent repair shops with strong operational diversity — the ideal proving ground.
High repair costs
Above-average repair pricing amplifies the value of structured comparison. Transparency matters more when stakes are higher.
Strong digital adoption
Tech-forward consumer base already trained on comparison platforms. Lower friction for behavior change.
Pilot-ready density
Geographically dense metro area allows tight feedback loops, fast iteration, and high data density per repair category.