Privacy Policy

• We collect what a shop needs to quote your repair: your name and email, your vehicle's details, what is wrong with it, and your ZIP code.
• We do not process payments and never see your card. You pay your shop directly.
• Your precise location never leaves your device. The app requests reduced accuracy and we store only a ZIP code.
• We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
• You can delete your account from inside the app at any time.

Account

Your display name and email address. If you sign in with Apple or Google, we receive the identity token from that provider — we never see your password for it.

Vehicle

Year, make, model, trim, color, mileage, fuel type, an optional nickname, and — if you choose to enter them — the VIN and license plate. VIN and plate are optional. They exist so a shop can quote the right part the first time.

Repair requests

The issue title and description you write, how urgent it is, whether the vehicle is drivable, your ZIP code, and any photos you attach. Photos are optional.

Messages

Messages you exchange with a shop through the app, so both sides have a record of what was agreed.

Device and usage

If you enable notifications, a push token for your device. We also record timestamps for things like when you accepted these terms and when you completed onboarding.

What we do not collect

We do not ask for or store a phone number, a street address, payment card details, or your precise GPS coordinates. We do not track you across other apps or websites.

The app asks for location so it can show you nearby shops. It requests reduced accuracy from iOS, which gives an approximate area rather than a precise point, and that value is used on your device to draw the map. What we store on our servers is a ZIP code — the one you enter or confirm. You can decline the location prompt and use the app by typing a ZIP code instead.

Repair shops

When you submit a request, the shops it is sent to can see the vehicle details, the issue description, any photos you attached, your ZIP code, and your display name. They see your email address only if you contact them or accept a quote. Shops are independent businesses, not Re-Paired employees, and their own handling of your information is governed by their practices.

Service providers

• Supabase — database, authentication, and file storage (United States).
• Vercel — website and API hosting.
• Resend — sends our transactional email.
• Apple — Sign in with Apple. Re-Paired does not send push notifications.
• Google — only if you choose Google to sign in.
• NHTSA vPIC— if you enter a VIN, we send that VIN to the U.S. National Highway Traffic Safety Administration's public vehicle database to decode it. Nothing identifying you is sent with it.

Nobody else

We do not sell personal information. We do not share it for cross-context behavioral advertising. We have no advertising or analytics trackers in the app or on this site. We will disclose information if the law requires it, and we will tell you unless we are prohibited from doing so.

Data is encrypted in transit and at rest. Every table carries row-level security, so a request for your data that is not authenticated as you is rejected by the database itself rather than by application code. Access to production data is limited to people who need it to operate the service.

No system is perfectly secure. If we ever discover a breach affecting your information, we will notify you as required by California law.

We keep your account information while your account is open. When you delete your account, we remove your name, email address, ZIP code and notification settings from your Re-Paired profile, and detach that profile from your sign-in. Any open repair requests are cancelled and unsent drafts are deleted. Your vehicles are removed from your account. We also delete your device notification tokens, your onboarding history, your message read receipts, and the photos you uploaded.

To be precise about what survives, because “deleted” is a word worth being exact about:

• Every vehicle record you added is kept, marked as removed. We erase its VIN, license plate and nickname. The year, make, model, trim, color, mileage and fuel type stay, so a shop's record of the job still makes sense.
• Your repair requests are kept, including their description, title, vehicle and the ZIP code you gave for the repair. Shops you sent them to keep their record of the job.
• Messages and quotes already exchanged with a shop stay in that shop's record of the job.
• For each photo you uploaded, a record that a photo was attached (its file name, type and size) stays with the request. The photo itself is deleted.
• We keep the terms you agreed to and a log of account actions, so we can investigate abuse and meet our record-keeping obligations. Messages you sent and that log still carry an internal ID for your sign-in, and the log records that your old profile was replaced by a new one.

We do not delete your sign-in record (your email address and how you sign in). That sign-in is shared with another product run by the same operator, and deleting it would also close your account there. Your old Re-Paired profile is detached from it: you cannot reach that profile again, and it cannot be restored.

If you sign in to Re-Paired again with the same email, you start with a new, empty profile. Nothing from your deleted profile is restored or moved into it.

You can change your name, email, and notification preferences in the app, add or remove vehicles at any time, and delete your account from Profile → Edit Profile → Delete Account.

If you are a California resident, the CCPA as amended by the CPRA gives you the right to know what we collect and why, to get a copy of it, to correct it, to delete it, and to not be discriminated against for exercising those rights. Because we do not sell or share personal information, there is nothing to opt out of — but you can still exercise the other rights by emailing us. We will verify your request against the email on your account.

Email baraka@re-pairedauto.com and we will respond within 45 days.

Re-Paired is not directed to children and is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has given us information, email us and we will delete it.

If we change this policy in a way that materially affects you, we will update the date at the top and notify you in the app or by email before the change takes effect.

Questions about this policy, or about your information: baraka@re-pairedauto.com.